Life Without Barriers reduces reference turnaround to 24 hours

Customer Story: Life Without Barriers

National Talent Manager, Keryn Paviour-Smith, shares the benefits of Xref for Life Without Barriers, including governance, customisation, speed and quality of data.

Results by the numbers

37%

37% of references are completed outside traditional business hours

24hrs

It takes, on average, just 24 hours to turnaround references

2,000+

The number of references collected using Xref

The Xref solution

As part of one of the most audited sectors, and given the potential vulnerability of the people and communities they support, not-for-profit organisations have a heightened responsibility to complete reference checks as part of their recruiting due diligence, and to retain the information gathered for auditing purposes.

Since introducing Xref, Keryn Paviour-Smith feels reassured about the consistency, accuracy and insightfulness of the data gathered on prospective employees. Life Without Barriers also uses Xref to implement the same questionnaire for identical roles, helping with benchmarking and quality control. 

Using Xref, Life Without Barriers has:

  • Improved the quality and quantity of referencing data gathered
  • Been able to create a reference checking audit trail with ease
  • Dramatically reduced reference checking response times

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