Customer Story

Life Without Barriers

Industry-icon Industry Not-for-profit
Employees-icon Company size 1,000+
Location Icon Headquarters Australia

“The reports we get are better than verbal references because we can actually read them.. The fact that we have our references typed up and stored in the cloud, available for us to access any time, makes it so much better than our previous process.”

- Keryn Paviour-Smith, National Talent Manager

Results by the numbers


37% of references are completed outside traditional business hours


It takes, on average, just 24 hours to turnaround references


The number of references collected using Xref

The Xref solution

As part of one of the most audited sectors, and given the potential vulnerability of the people and communities they support, not-for-profit organisations have a heightened responsibility to complete reference checks as part of their recruiting due diligence, and to retain the information gathered for auditing purposes.

Since introducing Xref, Keryn Paviour-Smith feels reassured about the consistency, accuracy and insightfulness of the data gathered on prospective employees. Life Without Barriers also uses Xref to implement the same questionnaire for identical roles, helping with benchmarking and quality control.

Using Xref, Life Without Barriers has:

  • Improved the quality and quantity of referencing data gathered
  • Been able to create a reference checking audit trail with ease
  • Dramatically reduced reference checking response times

Why Xref?

Reduced Time-To-Hire

Return references in 24-36 hours with a mobile-friendly platform.

Powerful Reporting

Measure candidates against core competency requirements specific to the role.

Reference Fraud Protection

Receive notifications of suspicious activity with Xref’s multi-touch fraud algorithm.

Secure & Compliant

Have confidence in your compliance, knowing all data is encrypted and stored securely in the cloud.

Curious to know more about Xref?

Learn more about how Xref can make your job more simple

Request Demo
Try Xref Lite