Sub Processors

Last updated: October 2, 2025

Xref engages external service providers to support our systems (‘sub-processors’).

Our purpose of using sub-processors is to outsource areas of the service that are not within our expertise so that we are able to provide you with a better product experience.

We disclose the sub-processors that we use in the list below. In the list below, we have also disclosed the role that each sub-processor plays in providing support for our systems under the description column.

Name
Description
Location of Processing
Corporate Location
Salesforce
Customer relations management
United States
United States
Tableau
Data visualization tool
United States
United States
Kickbox
Email address verification provider
United States
United States
PDFLayer
HTML to PDF conversion provider
United States
United States
Atlassian StatusPage
Incident response platform
United States
United States
PagerDuty
Incident response platform
United States
United States
AWS
Infrastructure, application and data hosting
One of Australia, Germany, Canada or United States
United States
Google Workspace
Productivity tools used in the company
United States
United States
Google Places API
Location data provider
Variable
United States
Datadog
Observability and logging
United States
United States
MailChimp
Transactional mail services provider
United States
United States
Mailgun
Transactional mail services provider
United States
United States
SendGrid
Transactional mail services provider
United States
United States
Twillio
Transactional SMS services provider
United States
United States
Chargebee
Subscription billing platform
Australia
United States
Stripe
Payment Gateway
United States
United States
Azure * Engage
Infrastructure, application and data hosting
Australia
United States
IP Stack *Engage
IP geolocation API
Germany
Germany
Scanii
Malware and Threat Detection
Australia
United States
Github
Version control
United States
United States

While we endeavour to ensure that this list is up to date, we do not make any representation that this list is an accurate list of sub-processors. We advise that this list of sub-processors is accurate as at the date of publishing noted on this page only.

Xref reserves the right to update and remove sub-processors from this list without notifying you subject to any agreements that you have with Xref. All other rights are reserved.

If you have questions or concerns about a new sub-processor, you can contact us here.