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Xref Team Insights with James Lord

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Insights on Xref usage and market trends

The Great Resignation, the need for a stronger employer value proposition (EVP) and evolving technology are some of the impacts of COVID-19.

In this Xref insights video, James Lord, SVP Revenue Operations (Northern Hemisphere), shares his perspective on the candidate-driven market, challenges facing employers to retain good talent, and technology’s role in attracting job applicants.

During the interview, James talks about:

The evolving candidate market

Large scale employers want to get candidates back in the office. Workers, on the other hand, want more flexibility than ever before. Workplaces are going to have to change dramatically to retain good talent.

The opportunity for employers

We’re now seeing a mass ‘I quit’ movement, unlike the layoffs that we witnessed in the pandemic. Canadian workers aren’t just shifting jobs — they are shifting what they care about. James says, ‘The great resignation is now in full swing’. The candidate chooses where they want to work, and this depends on the organisation culture. It’s a huge opportunity for employers to create a great workplace. 

The role of technology

9 out of 10 times recruiters don’t get to meet the candidates they hire. Speed, efficiency, accuracy and, more importantly, the need for trust is crucial. In a situation where every job role is unique, and there is no one size fits all, reliable technology is a recruiter’s best friend when hiring good candidate’s. 

Watch the video for details.


If you’re interested in exploring more about HR best practices and trends, check out the resources below.

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