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Our favourite HR topics from August to October

4/11/2024
5
min read
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As we approach the end of the year, it’s a great time to reflect on the changes that have occurred in the workplace. In this spirit, we've selected our favourite trends from the HR trending topics published over the last three months. 

Understanding these trends, from fostering supportive leadership to leveraging AI in recruitment, can help recruiters and HR leaders create a more engaged and productive workforce. 

Here, we explore some of the key trends that are shaping HR practices today.

Trend 1: Green flag bosses

In October, we emphasised the importance of cultivating supportive managers, often referred to as “green flag” bosses. These leaders help employees feel valued and engaged, fostering a positive work environment that enhances productivity and job satisfaction.

Traits to look for in a “green flag” boss include empathising with employee needs and emotions, adapting to changing circumstances, supporting team growth by empowering them, and encouraging honest dialogue.

To develop green flag boss traits, consider adopting servant leadership principles. 

Here are five tips for effective servant leadership:
  1. Be genuine: Maintain integrity in all interactions.
  2. Prioritise development: Focus on personal and team growth.
  3. Trust and respect: Build strong relationships with team members.
  4. Create belonging: Foster an inclusive workplace culture.
  5. Provide clarity: Offer clear goals and guidance.

Trend 2: Top 2025 HR Trend Predictions

In October, we discussed expert predictions for 2025, and some of the highlights were:

  1. AI in Recruitment: AI will increasingly automate tasks such as resume screening and interview scheduling while also supporting strategic decisions like workforce planning and data analysis. 
  2. New Technologies for Frontline Employees: In 2025, frontline employees will rely more on technologies like IoT devices and mobile apps to enhance efficiency and communication. These tools provide real-time data and seamless access to company systems, boosting employee engagement and productivity, such as delivery drivers and healthcare staff.

Trend 3: Workers exaggerating productivity 

In September, we discussed the concerning trend of employees exaggerating their productivity at work. Tactics include moving a mouse to simulate activity, staying logged into chats without contributing, and completing visible but low-quality tasks.

Underlying causes: According to a Visier report, factors such as the threat of layoffs, the rise of employee surveillance tools, and employers' concerns about remote work sustainability increase pressure on employees. 

Consequently, many feel compelled to appear busy rather than being genuinely productive.

What can HR do?

Building psychological safety in the workplace is crucial. HR teams can conduct anonymous engagement surveys to gauge employee feelings about their workload and work-life balance. 

Understanding these feelings allows organisations to foster a supportive environment where employees feel comfortable discussing their needs, potentially reducing the tendency to feign productivity.

Trend 4: Scammers masquerading as HR 

In August, we examined phishing scams targeting employees by disguising themselves as HR communications. 

Common subject lines include:

  • “Important: Dress Code Changes”
  • “Your Training is Past Due”
  • “Invitation: Quarterly Financial Performance Review”
  • “You’ve Been Assigned Additional Cybersecurity Training”

These deceptive emails can provoke quick responses without logical consideration of their legitimacy.

How to avoid phishing attacks

HR can play a pivotal role in enhancing cybersecurity by collaborating with IT to create effective cyber awareness training programs. Here are some strategies to mitigate threats:

  • Anti-Phishing Training: Teach employees to identify phishing emails and recognise that scammers may pose as HR or other departments.
  • Stay informed: Regularly update employees on the latest scams and provide a channel for reporting suspicious emails.
  • Cyber-Safe culture: Consistently reinforce cybersecurity policies and ensure employees know how to report phishing attempts.

Trend 5: Employers flooded with AI written resumes

​​In August, we discussed the growing trend of job seekers using generative artificial intelligence (GenAI) to create resumes, cover letters, and even complete recruitment tests. 

Reports indicate that up to half of candidates utilise GenAI tools, resulting in a surge of low-quality applications.

Strategies to identify AI-generated applications

To better spot candidates who rely too much on AI, organisations can try these strategies:

  • Keyword prompts: Ask candidates to include a specific word or phrase in their application to show they read the job description.
  • Live video interviews: Use live video interviews to see how candidates express their enthusiasm and commitment.
  • Follow-up questions: Encourage a natural conversation during interviews, allowing for a deeper exploration of candidates' experiences.
  • Smart reference checks: Verify candidates' past experiences by cross-checking them with a reliable system to catch any inconsistencies.
Conclusion

As the HR landscape continues to evolve, staying informed about these trends is crucial for creating a thriving workplace. 

By embracing supportive leadership and fostering a culture of psychological safety, organisations can enhance employee engagement and productivity. 

Furthermore, safeguarding against cybersecurity threats and adapting to AI's growing influence in recruitment will be essential for navigating the future of work. 

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