Xref wins ‘Most Implementable’ software in G2 Fall Awards

We’re thrilled to announce Xref has been named ‘Most implementable' reference checking software in the latest G2 Fall Awards. 

Xref is the proud award winner of 18 badges and Xref Engage took home 13 badges in the G2 Awards released today. 

Xref stands out

Our customers have recognised Xref as a leader in the categories of ‘Most Implementable’ and ‘Best Relationship’. The G2 reports show that Xref is rated as a leader with strong satisfaction and high market presence scores. 

Most implementable

To win ‘Most implementable,’ Xref ranked highest in areas such as User Adoption, Fastest Implementation (shortest go-live time), and Easiest Setup. Our user-friendly platform, along with strong customer support and ease of administration, contributed to Xref's achieving the leading score of 9.23 out of 10. 

G2’s Implementation score is affected by the following (in order of importance):

• Customer satisfaction with the set-up process 
• Amount of time (in months) required for each product to go live 
• User adoption percentage
• Implementation method used by customers
• The number of reviews received on G2; buyers trust a product with more reviews, and a greater number of reviews indicates a more representative and accurate reflection of the customer experience.

Xref’s dedicated team work quickly to set our customers up in our platform so they can start using our surveys. By getting our customers onboarded quickly, we ensure our technology is having a positive impact on their organisation as they navigate the talent journey.

Best relationship

To win ‘best relationship’ Xref ranked highest against other competitors in the reference checking category with accolades including ‘Highest Quality of Support’ and ‘Easiest Doing Business With’. Both these areas contributed to the highest overall best relationship score. Xref received the leading score of 9.05 out of 10. 

Software buyers can compare products on G2 to streamline the buying process and quickly identify the products that cultivate the best relationship with users. 

The Relationship score is affected by the following (in order of importance):

• Customer’s reported ease of doing business with the seller 
• Customer's satisfaction with the product's quality of support 
• Customer’s likelihood to recommend each product based on G2 user reviews

At Xref, we take our relationship with our customers very seriously. We have dedicated Customer Success Managers who offer high quality support, helping our users through the talent journey to make informed hiring decisions. The service we provide is equally as important as the high quality of our technology. 

Xref Engage is a High Performer 

This quarter, Xref Engage took home its highest number of G2 badges yet! In the highly competitive employee engagement category, Xref Engage took home 10 ‘High Performer’ badges and one badge each for ‘Best Support’, ‘Ease of doing business’ and ‘Users love us’.   

According to G2, high-performing products have high customer satisfaction scores and a growing market presence. 

Xref Engage offers engagement surveys with expert advice. Our simple tools allow organisations to create, analyse and share data from Employee Engagement, Leadership 360, Onboarding, Pulse Surveys and more.

Of all the Xref Engage users on G2 who have provided a review, the grid reports show that 99% found us easy to do business with and 93% said Xref Engage is easy to setup. Overall, 93% were likely to recommend Xref Engage. 

What our customers say

“Well-supported, professional-guided implementation. Xref Engage offers a logical, research-informed approach to getting the best out of and for staff. Customer service during and post-implementation was excellent.”

- Xref Engage user, mid-market education industry. 

“The best platform to verify references in your organisation. Xref extremely easy to use. I love that setting up a reference check doesn't take too much time, and once the information is in the system, Xref quickly takes care of the automation and sending out periodic reminders. We use Xref primarily because it gives us the ability to detect fraudulent referrals via IP addresses, it has been very beneficial to our organisation, as it has sped up our hiring process and has taken the responsibility of referrals out of the hands of managers.”

- Xref user Manoj K, small business marketing manager.

Thank you to all our G2 reviewers for your valuable feedback. Check out our reviews on Xref Engage here and for Xref, see what our customers say here.

About G2:

With nearly 2 million verified reviews and 80 million annual visitors, G2 is the world's largest and most trusted software marketplace. Each quarter, G2 analyses and compares independent, verified user reviews of software and service platforms to rank the best providers.